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05 July 2013 @ 11:07 am
I filed a complaint with Kaiser Permanente's Member Services about its Behavioral Health department and the lack of weekly therapy appointments. Their cost saving system is monthly appointments with a therapist and the rest of the time patients are invited to attend a variety of therapy groups they offer. The only thing that is individualized is the type of groups you attend. This doesn't work well for everyone. But if you object to it, you are the one with the problem.

The process is enormously stressful and has introduced an element of awkwardness into my relationship with my therapist.

My Kaiser therapist actually asked me how weekly therapy helps me (vs monthly) and I felt like I'd traveled to some alternate universe where they'd never heard of such a thing. Then I wondered why she had so little faith in her profession!

I am planning to make an appointment with my pre-Kaiser therapist so I can decompress.
Mari Adkinsmariadkins on July 6th, 2013 05:17 pm (UTC)
wow :(
Tapatitapati on July 15th, 2013 09:59 pm (UTC)
Our health care system--even when you are covered you feel like you're not really.
Mari Adkinsmariadkins on July 16th, 2013 01:00 am (UTC)
yeah. i'm still a bit pissed that i had to collect $500 as a "deposit" before i could have my surgery last year.
Mari Adkinsmariadkins on July 16th, 2013 01:01 am (UTC)
i mean i can understand why they asked for it. but damn.
Tapatitapati on July 16th, 2013 01:24 am (UTC)
I hear you!
Mari Adkinsmariadkins on July 16th, 2013 02:01 am (UTC)
i knew you'd understand :)