Finally, we are at a loss to imagine what you would have expected us to do regarding Ramya's sudden need for shelter. We can't imagine that under similar circumstances you would have turned your daughter or grandchildren away with no alternatives in sight. Ironically, now she has made headway in negotiating the labyrinth of social service agencies and paperwork and is finally in a position to look for a rental, so the situation would have shortly resolved itself without this notice. We are somewhat bewildered as we've been quiet, conscientious tenants who have always sent the rent out in advance of the first of the month, done some minor repairs ourselves (such as replacing the screen on the back door) and kept you informed of any major repair needed (the water-heater). We never have loud parties or blast music late at night. We've cleaned the carpet and have used area rugs to protect high traffic areas. We've always tried to beautify the deck with plants and windsocks. We've gotten along with the neighbors as far as we are aware--never a cross word.
We find it hard to understand why our attempt to help our family has brought things to this stage. We also find it painful to be reminded that we in fact do not have a home in which we can shelter our family as needed but rather just a "rental," no matter how much we enjoy the apartment or how well we try to take care of it. When you put "THE ANSWER IS YES" all in capital letters like that we felt like all the positive things we have done as tenants didn't count, you seem so eager to get rid of us.
In spite of our sadness rest assured that we will continue to observe all obligations required by law and we continue to hope for a positive reference.