Tapati (tapati) wrote,

Text of Safeway letter

Dated October 17, 2005

Dear [retired former employee's name]

I am writing to make you aware of a recent incident in which the confidentiality of certain personal information about you may have been compromised.

We have been advised that a company laptop computer was stolen recently and the computer contains several reports that include, among other things, the names, social security numbers, hire date, and work locations for a number of Safeway employees working in California and Hawaii. The computer, along with other non-Safeway related items, was stolen from the home of one of our division directors, who routinely works with employee personnel information on behalf of the company. The theft reportedly occurred on or about August 23, 2005. We understand that the laptop computer was protected by a power-on password; nonetheless, we are writing to you so that you can take appropriate steps to protect yourself from the possibility of identity theft.

We recommend that you place a fraud alert on your credit file by contacting the three national credit reporting organizations. A fraud alert lets creditors know that your personal information may have been compromised and to contact you before authorizing new credit accounts. The credit reporting organizations require that you contact them directly via telephone or using their Internet web sites and there is no cost for placing the alert. You also may want to use this opportunity to request free copies of your credit report. The three credit reporting organizations can be reached using the information below.

[credit reporting agency info omitted]

When you receive your credit reports, review them carefully. Look for accounts you did not open. Look for inquiries from creditors that you did not initiate. And look for personal information, such as home address and Social Security number, that is not accurate. If you see anything you do not understand, call the reporting organization at the telephone number on the report.

[page 2]

If you do find suspicious activity on your credit reports, also call your local police or sheriff's office and file a police report of identity theft. Get a copy of the police report. You may need to give copies of the police report to creditors to clear up your records.

Even if you do not find any signs of fraud on your reports, it is recommended that you check your credit report every three months for the next year. Just call one of the numbers above to order your reports and keep the fraud alert in place.

Although we have not received any information indicating that whoever stole the laptop computer in this instance has been able to access or make use of information about you, we do encourage you to take appropriate precautions to safeguard your personal information. We deeply regret the inconvenience to you resulting from this situation. We will further advise you of any important new developments or if the stolen computer is recovered. Meanwhile, if you have any questions, or if there is anything we can do to further assist you, please call our toll free number, (877) 276-9637, between the hours of 9:00 a.m. and 8:00 p.m. Monday through Friday.


Bob Carlson
Human Resources Director
Tags: identity theft, safeway

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